Commercial Service & Repair
Great Service is What We Do
Your solar journey doesn’t end after installation.
At American Solar & Roofing, we believe our job doesn’t end when the installation is complete. Our in-house service team is here to help keep your system performing.
From monitoring and troubleshooting to repairs and inspections, we’re here when you need us, with clear service warranties and support you can count on.
And if your original installer is no longer around? We’re here for you, too. You don’t have to be an American Solar & Roofing customer to get the help your solar system needs.
Your power. Our care.
Services We Offer
If your inverter has any lights or an error code on the screen, you may be in need of service/repair. Here is an overview of our services, from inverter troubleshooting to a complete solar system inspection:
23-Point Solar System Inspection
Our comprehensive inspections cover every component of your system, from wiring to panels to inverters. This proactive service helps prevent issues and ensures maximum energy output year-round.
Critter Guard Installation
Protect your investment from damage caused by birds, rodents, or other pests. Our critter guard installations help extend the lifespan of your solar equipment while reducing maintenance needs.
Investigation of Low Production
We perform detailed inspections to identify the root cause of reduced energy generation. From shading issues to equipment malfunctions, we find solutions that restore your system’s efficiency.
Solar Panel Remove & Reinstallation
If your roof requires repairs or upgrades, we safely remove and reinstall solar panels without disrupting long-term performance. Our dual expertise in roofing and solar ensures your roof and system are protected.
Monitoring & Troubleshooting
Our team identifies and resolves monitoring errors so you can stay informed about your system’s performance. We also install advanced monitoring solutions to give you real-time visibility into energy output.
New Inverter Installations
We install commercial-grade inverters designed for efficiency and reliability. Proper installation ensures your system delivers consistent energy production from day one.
Inverter Troubleshooting & Replacement
Our technicians diagnose and resolve inverter issues quickly to restore system performance. If needed, we provide professional replacement and installation of new inverters to keep your operations running smoothly.
Is Your Solar Contractor Out Of Business?
Current Customers
Whether you’re having issues with your system or just have some questions, our in-house service team has got your back.
Solar Orphans
Is your solar installer no longer in business or simply not have the resources to help you?
Don’t worry, we do, and we have helped many other businesses like yours.
Frequently Asked Questions
Can you service a commercial solar system you didn't install?
Yes. American Solar & Roofing can service commercial solar systems regardless of who originally installed them. We work with a wide range of equipment and system configurations, including older or more complex installations.
Our team evaluates the system as a whole, from the solar equipment and electrical components to monitoring and roof conditions, so you have a clear understanding of what is happening.
Why isn't my commercial solar system producing as expected?
A production issue can come from several places. Equipment failures, inverter faults, communication problems, soiling, shading, wiring issues, or changes in how the system is operating can all affect production.
We review system data and physical components to narrow down the cause and determine what needs attention.
The goal is to get your system back to doing the job it was designed to do.
How do I know if my commercial solar system is working properly?
Your monitoring data is one of the best places to start. Production trends, inverter status, and system alerts can reveal changes that may not be visible from the ground.
We can compare system performance with expected production and inspect the equipment when something looks unusual. Good service starts with understanding the story the system data is telling us.
What should I do if my commercial inverter stops working?
An inverter failure can take part or all of a commercial system offline, depending on the system design. Start by documenting any error messages or alerts rather than resetting the equipment repeatedly.
Our service team can evaluate the inverter, associated electrical connections, and communications to determine whether the issue can be repaired or whether replacement makes more sense.
Can you troubleshoot my commercial solar monitoring system?
Yes. Monitoring problems can be caused by the monitoring hardware, internet or cellular communication, data acquisition equipment, or the solar equipment itself.
We can work through those layers to determine whether your system is actually underproducing or simply not reporting its production correctly.
How often should a commercial solar system be inspected?
A commercial solar system needs more than a one-time check. Our Annual System Inspection Plan provides quarterly oversight of your solar system and roof throughout the year.
Your annual plan includes 4 inspections total: 3 on-site inspections and 1 monitoring inspection.
During our inspections, we:
- Walk the roof and check its condition
- Inspect your solar system and wiring
- Check system voltage and electrical connections
- Inspect inverters and equipment
- Review system production and performance
- Look for concerns around mounting systems and roof penetrations
Regular inspections help identify developing equipment, electrical and roof issues before they interrupt production or become larger repairs.
What maintenance does a commercial solar system need?
Commercial solar maintenance can include panel cleaning, production monitoring, equipment inspections, electrical checks, roof and flashing inspections, and evaluation of mounting systems and connections.
Arizona’s heat, dust, monsoon weather, and wildlife can all affect a system over time. Maintenance should be based on the conditions and equipment at your property, not a generic checklist.
Can you repair or replace commercial solar equipment?
Yes. We can evaluate and service many components of a commercial solar system, including inverters, monitoring equipment, wiring, and other electrical components.
When replacement is necessary, we can help determine what equipment is compatible with the existing system and whether manufacturer warranty coverage may apply. The right repair is the one that makes sense for the system you already have.
Can you remove and reinstall commercial solar panels?
Yes. Commercial solar removal and reinstallation requires careful coordination, particularly when roof work is involved. Panels and racking must be safely disconnected and removed, the roof work completed, and the solar equipment reinstalled and recommissioned.
Because we specialize in both roofing and solar, we understand how to manage the details where the two trades meet.
Can you service an older commercial solar system?
Yes. Older systems can present different challenges, especially when equipment is no longer manufactured, documentation is limited, or components need to work with newer technology.
We can evaluate the system’s current condition, available equipment, production, and serviceability, then help you understand your options for keeping it operating.
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