With door-to-door salesmen, online scams, and copycat companies, it can be hard to find a trustworthy service company. Choosing credible solar companies can seem daunting, especially if you have a pushy salesman at your door. Companies that want a quick sale or provide empty promises, won’t care about a customer’s feelings.
If you have been thinking about switching to solar energy, you will want to do your research and feel good about your decision. American Solar & Roofing has been serving Arizona residents for many years, but some clients still are wary about working with us. Our owner and solar installers understand the hesitation potential customers may experience, so we are here to dispel some of the fear. With solar scams on the rise, here are some ways you can vet a company before hiring them.
Check Certifications And Licensing
A credible solar company should be able to provide proof of their certifications and licensing to work in that state. You can also research a company’s credentials on the web and look for reputable sources like organizations or national boards. Before hiring a company, you should make sure they are licensed to install solar systems in your state or region. This means that have gone through the proper channels to register their business and provide goods and services.
American Solar And Roofing is a BBB-accredited business, a member of the Solar Energy Industries Association, and an APS-qualified technology installer.
Request A Detailed Proposal
Getting something in writing limits any confusion down the line. A trustworthy company will be able to provide a detailed proposal that outlines the initial estimate, the project’s scope, the estimated timeline, and more. A company that pushes you to make a quick decision could be a scam. If they are unable to provide a transparent breakdown or are scared to tell you the final price, you should consider a different installer.
American Solar works hard to include all information in our project proposals. Not only do we want our clients to see the upfront cost of their solar project, but also see how much they could save. A proposal should share the cost of materials, labor, equipment, and permits as well.
Assess Their Customer Service
Dedicated business owners will want to make their customers happy. Customer satisfaction should be important to all businesses, no matter the industry. Some questions you should ask yourself are does the company provide a prompt and courteous response? Are they willing to check in with you after the project is completed or provide maintenance for the future? Assessing customer service before booking with a solar company will ensure the longevity of your solar system. Credible solar companies should be able to provide you with support before, during, and after a solar project.
Look For Expertise And Reviews From Past Clients
Credible solar companies should have reviews or the contact of past clients. Hearing about another customer’s experience can help you determine if the company is trustworthy. A good company will have reviews and testimonials placed directly on its website. You can also find additional information on Yelp, Google, or other solar review platforms. If they have a small number of reviews or an overwhelming amount of negative reviews, stay away from working with this company.
American Solar & Roofing has 237 reviews on Google and a 4.3-star rating. We also include some of these testimonials on our website for all interested clients to read.
More About American Solar And Roofing
American Solar & Roofing is a women-owned and locally operated company in Arizona. We take pride in the quality of our work and ensure that clients get what they pay for. Because we have expertise in solar and roofing, we are able to install a solar system that is made to last properly. We know that the solar industry can be confusing and overwhelming. There are many companies out there that feel pushy, rack up their prices, and don’t provide the quality you are looking for.
American Solar & Roofing wants to give you a durable energy solution that will last for the foreseeable future. Before working with us, we would be happy to answer any questions or have a consultation. Our team also believes in providing maintenance after installing your solar panels. We are with you through every step of the process. Give us a call or visit our office in Phoenix, AZ today.
