Reports to: Customer Experience Manager

Type: Full Time, Hourly

Salary: $21 – $23 / hourly + Commission and Bonus


American Solar & Roofing is a leading provider of solar and roofing services.

  • Sell new equipment & service programs to solar customers. Bonuses for meeting goals.
  • Answer incoming calls and direct inquiries to proper department/person.
  • Professionally handle incoming requests from customers and ensure that issues are solved both promptly and thoroughly.
  • Gather complete customer information and document customer’s requests, communications and outcomes in the company’s CRM software.
  • Process customer warranty claims through product manufacturer’s process and provide ongoing communication with customer regarding claim process.
  • Coordinate and maintain Service Technician schedules to maximize time and travel efficiencies and minimize truck rolls.


Job Requirements:

  • Must be 18 years of age old or older
  • High school diploma GED
  • Must be a highly motivated and hard working individual with a “can do” attitude
  • Excellent communication skills, written and spoken
  • Strong computer skills using Microsoft Office Suite
  • Quickbooks & Salesforce experience a plus
  • Compensation:
  • Competitive Salary Plus Bonus Opportunities

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