American Solar & Roofing is a leading provider of solar and roofing services.

• Sell new equipment & service programs to solar customers. Bonuses for meeting goals.
• Answer incoming calls and direct inquiries to proper department/person.
• Professionally handle incoming requests from customers and ensure that issues are solved both promptly and thoroughly.
• Gather complete customer information and document customer’s requests, communications and outcomes in the company’s CRM software.
• Process customer warranty claims through product manufacturer’s process and provide ongoing communication with customer regarding claim process.
• Coordinate and maintain Service Technician schedules to maximize time and travel efficiencies and minimize truck rolls.

Job Requirements:

• Must be 18 years of age old or older
• High school diploma GED
• Must be a highly motivated and hard working individual with a “can do” attitude
• Excellent communication skills, written and spoken
• Strong computer skills using Microsoft Office Suite
• Quickbooks & Salesforce experience a plus
• Compensation:
• Competitive Salary Plus Bonus Opportunities