How to Complete a Hard Reset on your Solar System

The first step to diagnosing any problem with your solar system is to complete a hard reset. This is usually done if the inverter (AKA the brain of your system) is showing a red or yellow light. Read below for step-by-step instructions on how to reset your solar system.

 

Step 1: Turn off your inverter

Locate your inverter (it is usually in the garage or on an exterior wall) and lift open the bottom panel. Find the AC/DC toggle switch and power down your inverter.

Step 2: Turn off your AC disconnect

This may or may not apply to you. If you have an AC disconnect in your garage (it would be a gray box with a black or red handle), turn this off.

 

Step 3: Turn off your solar disconnect box

Next to or below your solar meter there is a gray utility disconnect box with a black or red handle. Turn this off. Caution: May make a loud popping sound.

 

Step 4: Turn off your electrical service panel

Turn off the main breaker(s) on your electrical service panel. It will be labeled “Photovoltaic”.

 

Step 5: Wait 30 seconds

After waiting 30 seconds, we will turn everything back on in reverse order.

 

Step 6: Turn on your electrical service panel

Turn on the main breaker(s) on your electrical service panel. It will be labeled “Photovoltaic”.

 

Step 7: Turn on your solar disconnect box

Next to or below your solar meter, there is a gray utility disconnect box with a black or red handle. Turn this back on. Caution: May make a loud popping sound.

 

Step 8: Turn on your AC disconnect

This may or may not apply to you. If you have an AC disconnect in your garage (it would be a gray box with a black or red handle), turn this on.

 

Step 9: Turn on your inverter

Locate your inverter (it is usually in the garage or on an exterior wall) and lift open the bottom panel. Find the AC/DC toggle switch and power on your system.

 

The system can take anywhere from a few minutes to a full 30 minutes to completely start back up. If there is still a problem, click here to complete a service request form or continue onto the next question in your self-service form.

 

Post by Brittany Lucero

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